How Vouchers Work

When you book a room & voucher package or buy travel vouchers, your travel vouchers will be automatically emailed to you and your chosen recipients.


1. upload your receipt

Take a picture of your receipt and upload it to redeem vouchers.

2. enter vouchers

Enter your travel voucher codes.

3. get money back

Get instant cash back for your vouchers, sent directly to your credit or debit card.

Learn more


You have seven extra days to redeem your vouchers

After vouchers expire, you have seven days to upload your receipt* for reimbursement.

*Receipt/Purchase date must be on or between the activation and expiration dates shown on the voucher.


Use your Vouchers for any travel expense

Although most customers use their vouchers for meals, you can redeem your vouchers for any other expense as well, such as transportation, laundry services, entertainment, etc.


Vouchers can be combined and used together

If you have more than one voucher, you can process them all at the same time or use them individually. There is no limit to the number of vouchers you can combine or utilize per transaction.


Vouchers are single use

Each voucher can only be used once. If you don’t use the whole voucher on a single transaction, the remaining amount cannot be used toward a separate purchase.


Vouchers can be Refundable or Non-refundable

Buy refundable vouchers and 85% of any unused voucher amounts will be automatically refunded back to the purchasing credit card 10 days after expiration. No refunds are given for unused voucher amounts of non–refundable vouchers.

Vouchers bought on the Buy Travel Vouchers page are always refundable. You control the activation and expiration date.

Most vouchers that come with Hotels & Deals are non-refundable. If they expire, or you don’t use the full amount of the voucher, the unused amount is not returned to you.

On Custom Packages, you can choose Refundable or Non-refundable vouchers when you start your search.

Vouchers purchased as add-ons to a booking during the checkout process are also always refundable.

If you cancel a voucher order before the activation date, or a reservation before the cancellation deadline, you’ll receive a refund on your vouchers whether they are refundable or not.